Here are a few answers.

CIO magazine says digital transformation is “the implementation of new technologies, talent, and processes to improve business operations and satisfy customers.”

According to Salesforce, “Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation.”

Wikipedia says: “Digital transformation (DX) is the adoption of digital technology by an organisation. Common goals for its implementation are to improve efficiency, value or innovation… Digital transformation entails considering how products, processes and organisations can be changed through the use of new, digital technologies.”

As you can see, these definitions are pretty similar. The essence is using digital technology (i.e. computers and devices having some form of digital computation built into them) to improve or even rethink your business entirely.

This is the first in a series of explainers on digital transformation.

Up next: What is computation?